The variety of communication options that are constantly beckoning us makes it imperative that we develop effective communication strategies.
This is critical irrespective of location, status or occupation.
Communication is critical for developing and maintaining healthy, relationships and linkages.
These 3 keys to effective communication will make a difference in how you navigate life.
Put the 3 steps to handling your communication into effect in your daily interaction with others and watch as your influence soars.
So, buckle up here we go.
1. Ensure that you have the person’s attention before communicating
I witnessed an amusing (though serious) discussion recently. One partner complained that she is rarely heard. Her partner goes off into a zone and shuts out the world and her.
This is typical of one of the critical mistakes people make when trying to communicate with others. They speak when the other party is not really listening.
The last seconds of overtime in the ball game might absorb all the attention that the guy sitting on the edge of his seat is able to give at this time. He will not hear you then.
If she is deeply engaged 23 -24 – 25 – 26 counting money, would it not be wise to come back later?
Having to compete with a furious bout of texting might not be the best time to discuss the budget overrun.
Key#1: Go to the Opera – AIDA…Attention, Interest, Desire, Action.
Works for sales executives, will work for you.
Make sure this is a good time to talk and even ask outright to make sure it is.
2. Accentuate the positive
Whatever is reinforced keeps popping up. That is why we do drills and learn golden rules by rote.
I was surprised during a recent webinar with a group of experienced supervisors how few of them had “Praise” among the key strategies that they use.
“Catch people doing the right things” is great advice. People appreciate attention. If the only time they get it is when they are in error – watch out.
Sure, we do need to hold people accountable and to correct bad behaviour.
However, even then it is best to start by identifying some positive before branching off into your corrective action.
Shhhh….you did not get it from me …but some behavioural styles will view that as hypocrisy and wonder why you did not just come out straight and make your complaint. All the “nice things” you shared are dumped.
But, do the right thing. See the positive in all situations and communicate accordingly.
3. Use a behavioural language that they understand
We have preferences about the pace at which we want to go, how we want to relate to others, how we choose to perceive unfolding events. All of these factors and many others combine to give us a peculiar communication style.
In essence, we do not all speak the same behavioural language. Hurdling this language barrier is more challenging than an Englishman trying to communicate with the Chinese.
Mastering this language of behaviours requires some linguistic study.
However, here a few tips.
Work to pick up how direct and even forceful the communication pattern is from the other party. This might be an indication of a preference for DOMINANCE as their preferred strategy for dealing with life’s unfolding events.
You might then want to proceed cautiously to avoid direct confrontation. This does not mean being weak.
In another case, you might pick up a need for more and more details. An abundance of questioning is usually an indication that the individual has a preference for COMPLIANCE as their preferred strategy.
Re-shape your mindset and be prepared to provide comprehensive information if you want the communication to go smoothly.
I have a treasured tool – Instant Coach – Relating from Style to Style.
I am prepared to send early birds a copy of this great communication facilitator. But there is no guarantee as to how long this offer will remain open so act now.
Send your request for Instant Coach – Relating from Style to Style !
On a different note, there is a lot of favourable feedback on Conversation Chemistry.
I have attached links for your convenience.
Set aside a few minutes to watch this presentation on Conversation Chemistry. This is powerful stuff for those in or out of a relationship. It is going to take a little time but it is worth the investment.